For Place of Employment and Bank Account Searches, Merlin guarantees that information provided about a given subject is accurate as of the date it was verified by Merlin. Within 60 days after receipt of the verified subject information for Bank Searches, or 90 days after receipt of verified subject information for Place of Employment Searches, you may dispute the validity of the information provided by Merlin.
For Employment Searches, you must complete a Credit Request Form (to be supplied to you upon request), and for Bank Searches you must provide Merlin with the notification from the bank that the account information was incorrect, either by email to firstname.lastname@example.org or by fax at (877) 314-2824.
You agree to supply documented proof that the information provided by Merlin is incorrect. Within seven business days after receipt of your dispute, Merlin will either re-verify the information or research the subject again. If Merlin is unable to verify the original information provided about the subject, nor provide updated information about the subject, Merlin will cancel the relevant order and issue credit to you for all Merlin fees associated with the order. This guarantee does not apply to Skiptrace results.